FAQ2023-04-27T20:32:18+00:00

Ekso Bionics FAQs

EksoNR

How many Ekso devices are currently in-use?2022-07-11T17:15:40+00:00

Over 500 devices are in 30+ countries worldwide. More than 30% of centers with Ekso have more than one device.

I’m interested in learning more about how Ekso can add value to my rehabilitation facility. Who should I contact?2022-07-11T20:03:54+00:00

Contact us to get connected with a Regional Manager to discuss your program and whether EksoNR would be a good fit at your facility.

Why should I add EksoNR to my practice?2022-07-11T20:04:46+00:00

Ekso is the only exoskeleton designed specifically by clinicians for clinicians and features software incorporating early mobility tools and independent walking support. EksoNR is also the only exoskeleton FDA cleared for use with acquired brain injury and multiple sclerosis (MS).

What’s the difference between EksoGT and EksoNR?2020-08-18T03:00:31+00:00

EksoNR is the new generation of EksoGT. To learn more about EksoNR and it’s new features, watch our “What’s New” video.

I’m a rehabilitation professional interested in using Ekso in my rehabilitation center. Who should I contact?2022-07-11T20:05:43+00:00

Contact us to discuss a demonstration of EksoNR at your facilitiy.

What are EksoNR’s size and weight requirements?2020-08-11T22:24:47+00:00

Ekso fits patients under 220 pounds and between 5′ and 6’4″.

How long does EksoNR’s battery last?2020-08-11T22:24:09+00:00

Ekso comes with two sets of rechargeable lithium ion batteries that allow for continuous use.

Can my child use Ekso?2021-11-24T00:10:29+00:00

Ekso Bionics exoskeletons are only available for patients from 5′ to 6′ 4″ and is FDA cleared for use for those who are 18 years old and over. Please contact Customer Relations for more information.

Can I buy EksoNR for personal use?2023-04-27T18:56:55+00:00

No, EksoNR is only available in certified rehabilitation centers. If you are interested in a exoskeleton for personal use, please check out our Ekso Indego Personal page for more information.

Where can I use Ekso?2020-08-18T18:15:48+00:00

Find a center near you with our interactive map.

Ekso Indego Therapy

Why should I add Ekso Indego Therapy to my practice?2023-04-27T18:45:20+00:00

Ekso Indego Therapy is a lightweight modular exoskeleton that allows you to perform standing and walking activities with patients’ recovering from a spinal cord injury or stroke.  

What are the user requirements for Indego Therapy?2023-04-27T18:45:32+00:00

Basic requirements for users are: weight </= 250 lbs, height 5’1-6’3 

What type of controller does Ekso Indego Therapy have?2023-04-27T18:45:54+00:00

Ekso Indego Therapy uses a wireless iOS application for real time setting adjustment and session controls.

Can I buy Ekso Indego Therapy for personal use?2023-04-27T18:46:14+00:00

We do offer an Ekso Indego Personal device for those patients who qualify. Please visit our Ekso Indego Personal page for more information.

Where can I use Ekso Indego Therapy?2023-04-27T18:46:10+00:00

We offer an interactive find a center tool to help you locate the nearest Ekso Indego Therapy device to you. 

I am interested in learning more, who can I contact?2023-04-27T18:46:20+00:00

For more information about Ekso Indego Therapy, please contact us here and an Ekso Bionics team member will be in touch to answer any of your questions or concerns.

Ekso Indego Personal

What is the difference between Ekso Indego Therapy and Ekso Indego Personal?2023-04-27T20:16:47+00:00

Ekso Indego Therapy is designed to use in a clinic setting under a certified Ekso Indego Specialist whereas Ekso Indego Personal is designed to use in the home and community. 

I am interested in Ekso Indego Personal, do I qualify?2023-04-27T20:16:56+00:00

Ekso Indego Personal is FDA cleared for individuals with a spinal cord injury at a level of T3 or below. 

What can I do with Ekso Indego Personal?2023-04-27T20:17:18+00:00

Ekso Indego Personal is just 29 lbs. and easy to transport for use in your home and community. You can do any activity while wearing Indego personal that requires standing or walking over even, uneven, or sloped surfaces. 

Who do I need to identify for a support person?2023-04-27T20:17:21+00:00

A support person can be anyone from a friend, family member, or colleague. This support person will go through the training process with you and be present when you use Ekso Indego at home and in the community.  

My clinic is not currently trained on Ekso Indego, can I still go there for my training?2023-04-27T20:17:30+00:00

Yes, we will come to your clinic to train therapists on Ekso Indego Personal in order to work with you through the training process.  

Does insurance cover Ekso Indego Personal?2023-04-27T20:17:42+00:00

Individuals can pursue Ekso Indego Personal through many avenues including the VA (for veterans), workers comp, auto no fault, and on a case-by-case basis with insurance. Contact us for more information on the purchasing process.  

I am interested in learning more about Ekso Indego Personal, who can I contact?2023-04-27T20:18:01+00:00

Contact us here to learn more  

Ekso EVO

What is the warranty?2022-03-16T22:44:27+00:00

EVO is covered under a limited warranty for 1 year. The details of this warranty can be found in the Operator Manual.

How long does it take to change soft goods (arm cuffs, hip belts, etc.)?2020-08-11T22:55:59+00:00

The entire set of soft goods can be changed in less than 5 minutes.

The soft goods are removable so that they can be washed or swapped to fit a different operator.

What maintenance is involved?2022-03-16T22:44:39+00:00

EVO requires minimal maintenance. Keeping your EVO clean is the most important aspect of maintenance. The recommended maintenance/cleaning schedule and instructions are included in the Operator Manual.

Can I put EVO on by myself?2021-03-09T17:28:17+00:00

Yes, EVO is designed so an operator can easily put it on by themselves, similar to putting on a jacket. 

Most people can put their EVO on in 15 – 30 seconds.

How much can I lift with EVO?2021-03-09T17:29:36+00:00

While wearing EVO, you should only lift the same amount of weight as you would without the device on.

EVO provides 5 – 15 lb. (2.2 – 6.8 kg) of list assistance per arm to give your natural strength a boost throughout your work day.  This is NOT intended to give you super strength but instead give you super endurance and reduce fatigue so that you have more energy and less soreness at the end of your shift.  Whatever payload you normally lift (a 4 lb. torque wrench, a 10 lb. component, or even just the weight of your arm) will feel lighter with the boost you get from your EVO.

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